Effective Date: [15/04/2024]
Thank you for shopping with us at www.origoindia.org. We appreciate your trust in our cosmetic products. If you are not happy or satisfied with your purchase, you can approach us.
Returns
You have 1-2 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 10 days, depending on your card issuers or bank policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us:
By email: mk@orinova.org
By phone number: 8904014151
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Cancellation Policy
Once an order has been placed, it cannot be canceled or modified. However, if you have any concerns about your order, please contact us, and we will do our best to assist you.
Policy Updates
Origo India reserves the right to modify or update this Returns & Refunds Policy at any time without prior notice. Any changes will be effective immediately upon posting to the Website. We encourage you to review this page periodically for any updates.